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The First North American LTE/VOLTE Network Deployment
Xplornet Communications Inc. was looking for a comprehensive solution to launch their new wireless service, Xplore Mobile. EASiCloud was chosen for their expertise in delivering the complete Mobility Application Landscape for a greenfield wireless operation. We delivered Full Omni-Channel Capabilities (Sales and Service for Agents, Customer Self-Service, and Contact Center), Full Digital Contract Management System (workflows and digital sign-off), Customer Experience Management (CRM/CEM), Product and Order Management (Enterprise Product Catalogue), Revenue Management (Billing, Rating and Mediation), Service Management (Network Provisioning), Enterprise Applications (ERP, Enterprise Financials, Reporting), and Full Partner Management (Supply Chain, Logistics, Network/Roaming Partners, Channel Partners, etc.). Our experienced team provided a successful launch of Xplore Mobile, allowing Xplornet Communications Inc. to become the largest rural fixed wireless broadband service provider in Canada.
Delivered A Complete Contract Management System leveraging Salesforce for Rogers Consumer Major Accounts Division
EASICloud was selected as the vendor to deliver a complete Contract Management System leveraging Salesforce for the Rogers Consumer Major Accounts division. Our team delivered a comprehensive solution to provide a 360-degree view of each customer and their contracts, while managing all workflow activities associated with contract creation and renewal. This included a full digital contract management system with configurable workflows, automated email notifications, digital sign-off capabilities and a dedicated customer portal. Additionally, EASICloud integrated Salesforce with the back-end enterprise system and various other third-party systems to ensure seamless data exchange across all systems, enabling Rogers to provide their customers with improved customer service, smoother contract management and a streamlined onboarding process. EASICloud provided Rogers Communications Inc. with a comprehensive solution to deliver a 360-degree view of each customer and their contracts while managing all associated workflow activities. Our team delivered a full digital contract management system with configurable workflows, automated email notifications, digital sign-off capabilities and a dedicated customer portal. Additionally, our experienced team integrated Salesforce with the back-end enterprise system and various other third-party systems to ensure seamless data exchange across all systems. This project enabled Rogers to provide their customers with improved customer service, smoother contract management and a streamlined onboarding process.
Enabling Connectivity and Innovation with Cloud-Based IoT Solutions for the successful launch of Strigo
EASICloud was selected as the principal vendor to deliver the full end-to-end communications technology landscape from Digital Channels, Billing, Rating, Customer Management and Network Integration. Our team delivered a comprehensive solution that included Full Omni-Channel Capabilities (Sales and Service for Agents, Customer Self-Service, and Contact Center), Digital Contract Management System (workflows and digital sign-off), Customer Experience Management (CRM/CEM), Product and Order Management (Enterprise Product Catalogue), Revenue Management (Billing, Rating and Mediation), Service Management (Network Provisioning), Enterprise Applications (ERP, Enterprise Financials, Reporting), and Full Partner Management (Supply Chain, Logistics, Network/Roaming Partners, Channel Partners, etc.). EASICloud was chosen to provide a comprehensive solution to TerreStar Solutions for their newly developed Strigo brand. We delivered Full Omni-Channel Capabilities (Sales and Service for Agents, Customer Self-Service, and Contact Center), Digital Contract Management System (workflows and digital sign-off), Customer Experience Management (CRM/CEM), Product and Order Management (Enterprise Product Catalogue), Revenue Management (Billing, Rating and Mediation), Service Management (Network Provisioning), Enterprise Applications (ERP, Enterprise Financials, Reporting), and Full Partner Management (Supply Chain, Logistics, Network/Roaming Partners, Channel Partners, etc.). Our experienced team provided a successful launch of Strigo, allowing TerreStar Solutions to extend Canada's mobile coverage into remote regions.
Enabling Connectivity and Innovation with Cloud-Based IoT Solutions For Sigfox
EASICloud supports the “anything connected” needs of Sigfox Solution Providers and Device Manufacturers with its WAiV IoT Platform, a full stack, cloud-based, agile service and revenue control platform. Our experienced team provided an integrated platform with multifunctional capabilities and tools that enable network managers to efficiently manage the entire lifecycle of their IoT solutions, ranging from device provisioning and onboarding to service activation, subscription management, and revenue control. EASICloud was chosen to provide an integrated IoT platform to Sigfox, allowing them to become the first player to build the largest IoT ecosystem in the world. Our WAiV IoT Platform provided multifunctional capabilities and tools that enabled network managers to manage the entire lifecycle of their IoT solutions. This included device provisioning and onboarding, service activation, subscription management, and revenue control. Our platform allowed Sigfox to offer end-to-end connectivity service and provide a comprehensive solution to their Solution Providers and Device Manufacturers.
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